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Look Park Cancellation Policies

Pavilions/Shelters

 

All Pavilions/shelter reservations must be paid in full during the time of reservation.  Acceptable methods of payment are Cash, Credit Card, or personal check made out to Look Park.  Pavilions/shelters will not be held for any period of time without payment in full.  Pavilion/shelter reservations are rain or shine meaning they will not be canceled or rescheduled due to inclement weather.  All cancellations or rescheduling must be completed by the person who made the initial reservation.  The following cancellation policy applies:

 

  • If cancellation occurs 60 or more days prior to the date of reservation, 75% will be refunded to you and Look Park will retain a 25% rescheduling fee. 
  • If cancellation occurs 30 days or more but less than 60 days prior to the date of reservation, you will be refunded 50% and Look Park will retain a 50% rescheduling fee. 
  • If cancellation occurs fewer than 30 days prior to the date of reservation, Look Park will retain 100% of the reservation fee. 
  • In all cases, if Look Park is able to resell the pavilion/shelter for the original date of reservation, only the 25% rescheduling fee will be retained.
All refunds will be made via check at the park offices.  NO REFUNDS CAN BE GIVEN AT THE VISITOR CENTER.
 
Picnic Sites/Areas

 

All Picnic reservations made must be paid in full during the time of reservation.  Acceptable methods of payment are Cash, Credit Card, or personal check made out to Look Park.  Picnic sites or areas will not be held for any period of time without payment in full. All cancellations or rescheduling must be completed by the person who made the initial reservation.  The following cancellation policy applies:

 

  • look Park will retain a $5 per table fee for all picnics cancelled prior to the start time of the reservation.  If a picnic is rescheduled, see paragraph below.  All cancellations must be at least 24 hours prior to the scheduled day to receive refund.  If reservation is canceled the day of the picnic, no refund will be given and reschedule paragraph below does not apply. 

 

  • If the picnic is rescheduled during the same time as the cancellation, the cancellation fee will be applied to the cost of the new site.  If the site is the same value, there will be no charge for the rescheduling.  Stipulations are as follows:
    • Rescheduled picnics must be the same price or increased price.   A rescheduled site cannot be reduced in size for a refund. 
    • Subject to availability, the same site might not be available on the rescheduled day, you will be told the alternatives for you to make a decision.
    • The rescheduled picnic must be for the same season (Memorial Day through Labor Day).
    • The Rescheduled picnic must be made at the same time as the cancellation, we cannot reschedule a site after cancellation has been made and refund the $5 per table from the original reservation. 

 

  • Cancellations due to weather conditions must be made the day of your reservation in order to receive your refund. Please see additional Picnic Site Weather Policy
  • If you do not show or do not cancel in person or by phone or reschedule your reservation, the Park will deem your reservation to be a “No Show” and no refund will be given.

All refunds will be made via check at the park offices. 
NO REFUNDS CAN BE GIVEN AT THE VISITOR CENTER.

Bad Weather Policy
Picnic Site Weather Policy
 
The Look Park Weather Policy, is to be applied to Weather related Cancellations only, and should be applicable only to cancellations made the day of the scheduled reservation.  No reservation can be canceled in advanced due to weather forecasts.  Also, this policy applies to picnic sites/tables only and not to pavilions or shelters.    The Picnic Site Weather Policy is as follows:
 
      Look Park will make a determination based on predicted weather forecast by Noon each day, as to whether or not the Park Attractions (i.e. Mini-golf, Train, Bumper Boats, Pedal Boats and Picnic Store), will be operating that day.  If the Attractions will be opening for the day, the normal picnic site cancellation policy will apply (see “Picnic Site Cancellation Policy.”) 
 

      If the Park determines that the weather forces us to “rain out” or not open the attractions for the day, then the following Weather policy will apply.

o   100% of your picnic will be refunded under the following conditions:

1.      The party that made the reservation must call the park before 12 Noon the day of the reservation to cancel and be refunded. 

2.      If the Party does not call the park to cancel, no refund will be given and the park will deem it to be a “No Show.” Normal “Picnic Site cancellation policy” will apply. 

3.      If the party decides to still come to their picnic, they will not be refunded because they are arrived for the day and have had their picnic.


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